What you can do about scam calls 24 March 2021 Anyone that has a phone, whether landline or mobile, has received a scam phone call at one time or another. Read more Read more
Help for energy consumers impacted by COVID-19 translated resources 14 January 2021 The Australian Energy Regulator (AER) has created translated resources for people who are having trouble paying their electricity or gas bill. COVID-19 Read more Read more
DVA clients’ new-look Veteran Cards to access healthcare 3 December 2020 DVA Gold, White and Orange health cards have been replaced with Veteran Cards. Read more Read more
An update from the Energy and Water Ombudsman Queensland 14 May 2020 The Energy and Water Ombudsman Queensland are working with energy and water providers to support vulnerable customers. COVID-19 Read more Read more
Renting during COVID 1 May 2020 A range of measures to support renters, property owners and property managers during the six-month freeze on evictions. COVID-19 Read more Read more
Ageing on the Edge 24 March 2020 Housing stress and homelessness is a continuing and unacceptable issue for many Australians and a growing issue for the country’s older population. Read more Read more