Council on the Ageing (COTA) Queensland welcomes this opportunity to provide a submission to the Health, Communities, Disability Services and Domestic and Family Violence Prevention Committee Inquiry into the Health Transparency Bill 2019.
COTA Queensland believes that aged care services in Queensland must continue to be improved through a person and relationship-centred approach that supports healthy ageing, wellness in all its forms (physical, mental, social, spiritual) and inclusion. Services must be designed around consumers’ needs and not the needs of aged care providers. Person-centred care supports services in
responding to the diverse needs of individual Queenslanders.
The views expressed by COTA Queensland are based on the understanding that a central purpose of the Health Transparency Bill is to assist consumers in becoming better informed about services offered by residential aged care facilities and their performance.