Home Care Workforce Support Program

Home Care Workforce Support Program




The Home Care Workforce Support Program is supporting the aged care sector to grow the home care workforce by 13,000 workers over the next 2 years.

COTA Queensland has been contracted by the Australian Government Department of Health to lead the Guaranteeing Consumer Centred Care Home Care Workforce Support Program Consortium to attract, train and support the retention of personal care workers (PCWs) across Queensland.

We have appointed Darren Young to work in collaboration with Skills Hubs and Skills Generation to:

1. Attract and recruit new personal care workers to the sector through:

  • Promotional activities to raise awareness of career opportunities in the sector
  • Screening potential workers for the right skills and attributes

2. Support new personal care workers to complete high-quality training including:

  • Facilitating access to subsidies to support training
  • Supporting high-quality work placement opportunities in-home care settings or combined with residential care settings

3. Upskill the existing workforce

Darren will provide strategic management, planning and coordination across COTA Queensland’s programs and services and will work closely with the Chief Executive to position COTA Queensland for the future.

The Project will be evaluated by Professor Julie Byles AO a clinical epidemiologist, with research interests in ageing including the role of health services, preventive activities, and treatments in maintaining quality of life for older people, and in determining physical, psychological and social factors associated with optimal physical and mental health of men and women as they age.

One of the key aspects of the Program in its start-up phase has been the face-to-face introduction of the consortium members and the Program objectives to South-East Queensland. Eight forums were run at the Sunshine Coast, Fraser Coast, Bundaberg, North Brisbane, South Brisbane, Gold Coast, Ipswich and Toowoomba, with close to 300 people in attendance.

Discussions at the launch forums held so far have focussed on the attraction and retention of the home care workforce; what’s working and where the Program can assist in filling the gaps. Increasing provider’s knowledge of training pathways and funding and having some rich conversations about tackling barriers such as finding placement, upskilling existing workforce for supervision of placement, providing incentives while advocating for better pay, the challenges of rostering and exploring skill sets and tailored pathways to the home care workforce.

If you’ve got a story to share about home care and the positive impact it has made in your life, please get in touch with Rose Harris by email rose.harris@cotaqld.org.au or phone 1300 738 348 .