Aged Care Navigator Trial
The Aged Care Navigator Trials are now concluded.
These trials have informed the new Care Finders Program which will commence in all areas across Australia from early to mid-2023.
The Care Finder Program is specifically for vulnerable older people who need intensive support to access aged care and other local services. To find a Care Finder, go to www.myagedcare.gov.au/help-care-finder
Aged Care Information and Support
For Aged Care information and support, please visit My Aged Care at www.myagedcare.gov.au or phone 1800 200 422.
My Aged Care support is also available face-to-face through some dedicated Services Australia service centres.
You can book an appointment to speak to an Aged Care Specialist Officer (ACSO) in person by calling 1800 227 475 on weekdays from 8am to 5pm. Or visit their website at My Aged Care face-to-face services – Services Australia