Social Support for Senior Australians During COVID-19

The mental health and wellbeing of senior Australians is a priority during this time. There are a range of supports available if you, or one of your clients, are feeling isolated, worried or need someone to talk to. 

If you’re feeling more isolated during the pandemic contact the Community Visitors Scheme for phone and virtual friendships. The Friend Line telephone support service – 1800 4  CHATS (1800 424 287) Friend Line also offers a free and anonymous telephone service that provides senior Australians with the opportunity to chat with a volunteer. The services is available seven days a week between 10am and 8pm.

The Older Persons COVID-19 Support Line – 1800 171 866 is a dedicated free call support line that provides information and support to senior Australians, their families and carers. The support line operates Monday to Friday (excluding public holidays) from 8:30am to 6pm. 

If you need some additional assistance, the Coronavirus Mental Wellbeing Support Service – 1800 512 348 is a free 24/7 support service specifically designed to help people through the COVID-19 pandemic offered by Beyond Blue. Wellbeing checks are available over the phone to senior Australians who have elected they may need some extra support during the COVID-19 pandemic. The wellbeing check service is available to all home care and CHSP recipients, not just those who have paused their services.

 

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