Letters requesting means assessments issued incorrectly

Have you received a letter from Services Australia (formerly the Department of Human Services) asking you to complete an Aged Care calculation of your cost of care digital form SA486 dated between 11 and 15 May 2020?  This may have been sent to you in error.

If you have already provided your income and asset information to Services Australia or to the Department of Veterans’ Affairs do not need to respond to this letter.   This will not affect your payments  to your care provider or your contribution to cost of your care.

If you are not sure, a further letter will be sent to you if you are required to provide this information or  you can phone Services Australia on 1800 227 475.

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